social crm

360 degree customer view with Social CRM

Network: put your network in

Insight into customer experiences with your organisation, brand or product is a must when you want to increase the customer involvement. Correct and relevant information is crucial to excellent online customer service. Social CRM is the strategy, on the one hand, to add value to the daily dialogue with the (potential) customer. On the other hand, offers new insights for innovative solutions, positioning, customer loyalty and acquisition.

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